Policies & Procedures



As a provider of transport and logistics services and in the course of doing business effectively, ITS collects personal information about its employees, clients, suppliers, sub-contractors and others with whom it deals within the National Privacy Principles contained in the Privacy Act 1988.

Information Use
The primary purpose for collecting, holding and using the personal information is for the establishment and maintenance of records for our clients, suppliers of goods and services, and others with whom we conduct business in order that we can work effectively with them. ITS might collect personal information from credit applications, contracts, electronic transactions, and at the time of performing transport and logistics services.

In order to ensure the integrity and safety of personal information, ITS will normally only disclose personal information it holds to the individual concerned or to someone having proper authorisation or authority to request such information, or to fulfil legal or regulatory requirements.

ITS may also disclose personal information to its advisers and other parties e.g. mailing houses and collection agents in connection with the present and future conduct of its business. ITS work with these advisors and other parties to ensure that all personal information we provide to them is kept secure, confidential and is only used to perform the task(s) for which we have engaged them. ITS also endeavours to ensure that its employees and associates are aware of, and comply with, their obligation in relation to the handling of personal information.

Access and Correction

If you would like details of personal information that may be held about you or if you wish to correct any personal information held about you then you can contact the Company Secretary (see below).

Upon such request, ITS required 14 work days to gather such information and asks for your patience and cooperation.

Storage and Security of Personal Information

Personal information is stored in a combination of secure computer storage facilities maintained within the ITS computer network as well as paper-based files. ITS is committed to taking all reasonable precautions to protect any personal information we hold from loss, misuse or alteration. We use a range of security processes to protect the confidentiality and security of the personal information we hold.

Changes to This Statement

Any changes made to this statement from time to time will be incorporated in an updated version which will be made available on our website – www.itstransport.com.au. You are also able to obtain a copy of this Privacy Statement by contacting the address below.

Further Information

If you would like any further information or wish to voice your concern on any matter to do with either this policy or use of your personal information, please contact:

South West Solutions
Unit 2, 1-3 Whyalla Place
Prestons NSW 2170
P: 02 8783 0080
P: 1800 989 363
F: 02 8783 0005

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